OUR DELIVERY SERVICES
Fast, reliable delivery wherever you need it.
You order it, we deliver it.
No matter how big or small the order, our worldwide distribution network will make sure you receive the right products, in the right place at the right time.
Need it next day? Before 9 am? Require booking in? Speak to our Customer Services team who can work with you to make sure you get what you need, when you need it.
STANDARD DELIVERY – 2 days*
With our standard delivery service, if we’ve got it in stock*, we’ll deliver your new tools and consumables within the next two working days from when the order is placed, Monday to Friday (geographical restrictions may apply, contact us for more information on +254-206-552-022
REPAIR PICK-UP AND RETURN
Hilti tools are built to last but in the unlikely event that a breakdown occurs, we will take care of it quickly and professionally.
§ If your tool is under the 2 year no cost period, we will strive to repair your tool within a week (door-to-door).
§ If you purchased your tool more than 2 years ago, we will send you a quotation within 2 days. Once approved, we will strive to get it repaired within a week (upon availability of all spare parts)
WEBSITE DELIVERY OPTIONS & FEE
§ You can ship your products to any project site, just add in the delivery address details & contact person information during the “shipping” checkout page
§ You can also select to pick up your online order from any of our Hilti Stores at your convenience. Hilti store addresses, contact details and open times are available on our contact us page click here
THERE ARE MANY WAYS YOU CAN GET IN TOUCH WITH US